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Big impression

design & branding specialists

We are

With over 20 years experience in design Design, Gigantor Studios are a team of humans obsessed with creating brands and customer experiences that stand out.

We strive to create experiences that augment and enhance the ordinary, to deliver products and services that create lasting value for the customer and the organisation.

Your website promotes you 24/7: No employee will do that.

Paul Cookson

Who we are

What we do

What we do

Service Design

Understanding and designing for the end to end customer experience across all touchpoint and interaction channels. Development of artefacts such as archetypes, experience maps and service blueprints 

Customer Research

We develop an in-depth understanding of your customers through intensive research activities including qualitative and quantitative methodologies (e.g. Contextual Inquiry, cultural probes, usability testing, surveys, longitudinal studies).

User Experience Design

Human Centred design and prototyping for digital experiences using best practices in UX, responsive design and accessibility.

Development of wireframes and interactive prototypes through to high fidelity design. 

Facilitation & coaching

One to one coaching and workshop facilitation to develop high performing teams, strategy, visioning, innovation, etc.  Our coaches are certified practitioners of NLP, Lego® Serious Play® and the Enneagram


Reality Design

Design of Augmented Reality (AR), Virtual Reality (VR), and Mixed Reality (MxR) experiences.

UX & Service Design Training

Group or one to one training in Service Design and User Experience Design to embed these skillsets within your organisation.

Building good customer experience doesn't happen by accident. It happens by design

Clare Musata


Who are your customers?

What's it like to walk in their shoes?

How can your organisation serve their needs?


Humanise research findings into personas and archetypes

Visualise the customer and organisation's journey to tell the end to end narrative of the service experience


Prototype experiences to meet customer needs.

Develop the people, processes, tools and culture to deliver the customer experience.

Our Clients

Our clients
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